Tenant and Resident Engagement Conference

The leading one-day event to help landlords and tenants achieve meaningful engagement that improves services, lives, and communities

Nearly two years since the Social Housing Regulation Act became law, this year’s conference will look to embed the lessons from the sector’s journey to become tenant-centric. You’ll learn from C1 graded organisations and those rated highly in the Tenant Satisfaction Measures. You’ll also learn how to prepare for the impact of new legislation, including Awaab’s Law, the Renters’ Rights Bill, and Leasehold Reform. The balance of power is shifting, and the sector cannot afford to stand still.

Our unique participatory workshops return, where you will experience first-hand how creative engagement methods can improve communication and relationships. Plus, new for 2025, hear from international experts who will share the tools to empower communities to tackle the issues that matter to them. In the most interactive and inspiring programme of its kind, take this opportunity to join both landlords and tenants learning together how to build a partnership of equals.